ENQUIRY ENGINE
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Terms

Last updated: 2 October 2026

About these terms

These terms apply to your use of enquiryengine.online and to the services provided by Enquiry Engine ("we", "us"). By using this website or submitting a form, you agree to these terms. All prices are in Australian dollars and include GST.

Using this website

The information on this website is general information about our services. We work to keep it accurate and up to date, but it may change without notice. You must not misuse the website or try to interfere with how it works.

The Enquiry Leak Check form

The Enquiry Leak Check form is a short set of questions about your business and how enquiries reach it. We use your answers to prepare for a conversation about where enquiries may be leaking. Nothing in the form is a guarantee, and it is not an assessment of how much revenue your business is losing.

The Leak Check call (25 to 35 minutes)

The Leak Check call is free. It is a conversation about how enquiries reach your business and where they may be getting lost. It does not create a contract or any obligation to buy anything from us.

The 45-day pilot and ongoing service

  • The 45-day paid pilot is $2,500, including GST.
  • If you continue after the pilot, the ongoing service is $2,000 per month, including GST.
  • The scope, billing dates and cancellation terms for the pilot and the ongoing service are set out in the written service agreement you accept before any work starts. If that agreement and this page differ, the agreement prevails.

We don't promise any number of leads, enquiries, customers or amount of revenue.

Tradie Callbacks

Tradie Callbacks is a separate service for Australian tradies, with its own site and its own terms: tradiecallbacks.com/terms-of-service.

Contacting you

If you submit a form, we may contact you by phone, SMS and email about your enquiry. We only text people who have enquired. You can opt out of text messages at any time by replying STOP. Calls with us may be recorded and transcribed. See our Privacy Policy.

Our liability

Nothing in these terms excludes rights you have under the Australian Consumer Law that can't be excluded. To the extent allowed by law, we are not liable for indirect losses, including lost jobs, lost profits or lost opportunities.

Changes to these terms

We may update these terms from time to time. The latest version will always be on this page.

Governing law

These terms are governed by the laws of Queensland, Australia.

Contact us

Email: hello@enquiryengine.online or 0485 084 465.